Shipping policy

Shipping Policy

Processing Time

Orders are processed within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery within the United States is 4–8 business days.

Delivery times are estimates and may vary depending on destination and carrier performance.

Tracking

Tracking information is sent by email once your order has been shipped.

Shipping Costs

Shipping costs are calculated during checkout unless a free shipping promotion is available.

Delays

Unexpected delays due to weather, holidays, or carrier issues may occasionally occur.

Lost Packages

If your package appears to be lost, please contact our support team so we can investigate with the carrier.

Contact

Email: support@wallgrain.com